Unifi Business vs Maxis Business: Best Enterprise Fiber

Unifi Business Fiber Speed Tiers

Unifi Business offers symmetrical fiber speeds ranging from 30Mbps to 1Gbps across its Enterprise and Biz plans. The top-tier Enterprise 1Gbps plan delivers dedicated bandwidth with no contention, suitable for data-heavy operations like cloud hosting and video conferencing. Lower tiers (e.g., 100Mbps and 300Mbps) include shared bandwidth but still provide consistent performance for small to mid-sized offices. Unifi also provides optional static IP addresses at a small monthly fee.

Maxis Business Fiber Bandwidth Plans

Maxis Business fiber plans are limited to speeds up to 800Mbps for enterprise customers, with symmetrical upload and download across most tiers. Plans range from 50Mbps to 800Mbps, and Maxis emphasizes its partnership with Time dotCom for backbone infrastructure, which offers low latency. Unlike Unifi, Maxis does not offer a native 1Gbps enterprise plan, but its 800Mbps plan includes a fixed public IP and priority traffic routing for business applications.

Pricing Comparison for Enterprise Users

Base monthly prices for 100Mbps enterprise fiber are roughly similar: Unifi Business starts at RM149, while Maxis Business starts at RM159. At high speeds, Unifi’s 1Gbps plan costs around RM499, whereas Maxis’s 800Mbps plan is RM449. However, Unifi often bundles free installation and a fixed static IP for the first 12 months, while Maxis charges extra for static IP and includes a free router only on 12-month contracts. Annual contract commitments are required by both.

Network Reliability and Coverage Zones

Unifi Business relies on its own fibre-to-the-premises (FTTP) network, covering about 80% of urban and suburban areas in Peninsular Malaysia. Maxis Business fibre runs on Time’s network in select high-density zones (KL, Selangor, Penang) with reported uptime above 99.95%. In less urbanized regions, Unifi’s coverage is broader, making it the safer choice for businesses outside major cities. Maxis offers LTE backup on its fibre plans for added resilience.

Service Level Agreements Detailed Breakdown

Unifi Business SLAs guarantee 99.9% uptime for enterprise plans, with a 4-hour onsite response time for outages. Maxis Business SLAs promise 99.95% uptime on its fibre backbone but only 8-hour response for single-business lines. Both providers credit service fees for prolonged downtime, but Unifi’s SLA is more favorable for time-sensitive operations. Maxis compensates with proactive monitoring via a dedicated customer portal.

Value Added Services Comparison Table